Refund policy

At Balochistan Dry Fruit Merchants, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

• You may request a return within 7 days of receiving your order.

• To be eligible for a return, the item must be:

  • Unused and in the same condition that you received it.

  • In its original packaging.

• Perishable items (e.g. opened dry fruits) are not eligible for return unless the product is damaged or incorrect.

Refunds

• Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

• If approved, your refund will be processed within 5–7 business days via your original payment method or bank transfer.

Damaged or Wrong Items

If you received a defective, damaged, or wrong item, please contact us within 24 hours of delivery with photo/video evidence. We will either replace the item or issue a full refund.